Terms & Policies
TERMS AND CONDITION OF USE
Welcome to ReneeNutrition.com (“Website”)! Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.
THESE TERMS AND CONDITIONS MAY CHANGE
ReneeNutirtion LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.
WEBSITE CONTENT AND INFORMATION
The information presented on this Website should not be used in place of a physician or other professional medical advice. If you think you might be experiencing a medical problem or condition, contact your regular health care provider immediately. Do not use this Website to diagnose a health problem or disease. Information and statements about dietary supplements have not been evaluated by the Food and Drug Administration, and are not meant to diagnose treat, cure or prevent any disease.
This site is not intended to provide medical advice, diagnosis or treatment. The products, information, services and other content provided on and through this Website, including information that may be provided on the Website (directly or via linking to third-party sites by a healthcare or nutrition professional, are provided for informational purposes only. Please consult with your physician or another healthcare professional (collectively, “Healthcare Professional”) regarding any medical or health-related diagnosis or treatment options.
You should not use the information or services on this Website for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always consult with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such products. You should also consult your Healthcare Professional regarding any interactions between any medication you are currently taking and nutritional supplements.
We welcome your comments about our Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “Comments”) sent to our Website shall be and remain the exclusive property of ReneeNutrition, LLC. Your submission of any such Comments shall constitute an assignment to ReneeNutrition, LLC of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in the Comments. ReneeNutrition, LLC will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
HYPERLINKS TO OTHER WEBSITES
To the extent our Website contains hyperlinks to outside services and resources, the availability and content of which ReneeNutrition, LLC does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.
DISCLAIMER AND LIMITED LIABILITY
This Website and all Content available on this website are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that ReneeNutrition, LLC shall not be liable for any damages of any kind related to your use of this website.
The information on this website is for information purposes only. It is not intended to replace a one-on-one relationship with a qualified healthcare practitioner and is not intended as medical advice.
YOU DO HEREBY ACKNOWLEDGE AND AGREE THAT RENEENUTRITION, LLC AND ITS RELATED PARTIES ARE NOT LIABLE FOR ANY INJURY, LIABILITY, CLAIM, LOSS, DAMAGE, EXPENSE, COST (INCLUDING ATTORNEYS FEES INCURRED AT TRIAL, ON APPEAL, OR OTHERWISE), DEBT, FINE, CHARGE, OR LIEN, WHETHER DIRECT OR INDIRECT, INCLUDING CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, LOST PROFITS, OR OTHERWISE, THAT ARISES OUT OF OR RELATES TO (A) THIS AGREEMENT, (B) YOUR USE OF THE PRODUCTS, (C) YOUR USE OF ANY INFORMATION, (D) ANY UNAUTHORIZED ACCESS OR ALTERATION OF YOUR TRANSMISSION OR DATA, OR (E) ANY ACTION OR INACTION OF ANY OTHER USER. YOU DO HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT TO THE FOREGOING, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER GROUNDS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY AND ALL CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY, OR OTHER CLAIMS ARISING OUT OF OR RELATING TO (I) THIS AGREEMENT, (II) YOUR USE OF THE PRODUCTS, (III) YOUR USE OF ANY INFORMATION, (IV) ANY UNAUTHORIZED ACCESS OR ALTERATION OF YOUR TRANSMISSION OR DATA, OR (V) ANY ACTION OR INACTION OF ANY OTHER USER IS LIMITED TO THE SUM OF $100. SOME JURISDICTIONS DO NOT ALLOW FOR LIMITED LIABILITY OR EXCLUSION OF IMPLIED WARRANTIES; AND, IF ANY OF THOSE LAWS APPLY TO YOU, THEN SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Your privacy is very important to us at ReneeNutrition, LLC
TYPES OF INFORMATION GATHERED
There may be times (such as when you purchase or order a product, or participate in contests, sweepstakes or promotions, etc.) when ReneeNutrtion, LLC will ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.
You may always choose that you would rather not provide information to ReneeNutrition, LLC. If you choose not to provide the information requested, you may be unable to purchase products or access certain services, offers, and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.
You may visit and review many pages of ReneeNutrition, LLC’s website without disclosing any information about who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics. However, as an individual user, you will remain anonymous unless you voluntarily tell us who you are.
USING INFORMATION ABOUT YOU
ReneeNutrition, LLC uses the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services, and offers, and providing you with information from and about ReneeNutrition, LLC.
To serve you better, we may combine information you give us online or in our stores. We may also combine that information with publicly available information. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
ReneeNutrition, LLC will not sell or otherwise share personally identifying information with other people or nonaffiliated companies except to provide services to you at your written request, or as required by law.
EDITING, UPDATING, CORRECTING AND DELETING INFORMATION ABOUT YOU
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from ReneeNutrition, LLC, please let us know by sending us an e-mail through the form on the “Contact” page. Please be sure to include your e-mail address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us, please do so through your personal Account Panel on the Website.
We take reasonable precautions to protect information. When our registration form asks you to enter sensitive information (such as a credit card number), that information is encrypted. We use the industry-standard Secure Socket Layer encryption and firewalls to protect against the loss, misuse, and alteration of any personal data under our control. If you have any question about the security of the Website, you can send an email through the form on our “Contact” page.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also, remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or internet cafe.
Although we intend to use reasonable safeguards to protect the security of personal information, WE HAVE LIMITED CONTROL OVER THE TECHNOLOGY THAT COMPRISES OUR WEBSITE, AND RENEENUTRITION, LLC, AND ITS RELATED PARTIES PROVIDE NO GUARANTY, REPRESENTATION, OR WARRANTY, WHETHER EXPRESS OR IMPLIED (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), WITH RESPECT TO THE SECURITY OF ANY INFORMATION. THEREFORE, YOUR POSTING OR TRANSMITTING OF ANY INFORMATION ON THE WEBSITE IS DONE AT YOUR SOLE RISK. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF ANY INFORMATION, GOODS, OR SERVICES PROVIDED TO OR BY YOU. WE ARE NOT RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF ANY FINANCIAL TRANSACTION THAT INCLUDES ANY THIRD PARTY SERVICE PROVIDER. ALL INFORMATION TRANSMITTED THROUGH THE WEBSITE BY BUYER OR SELLER IS DONE AT THEIR SOLE RISK. If there is a serious breach in the security of our services, then we will attempt to contact you, to allow you to take further steps as may be necessary to protect your information.
LINKS TO THIRD PARTY SITES
Some links from within this website may be set up as affiliate links; it should be clear when clicking on the URL. If you have any questions about my affiliates, please contact me. Affiliate links never increase the cost to the customer, but they do help me to keep the cost for my services lower. You can email me any and all questions about this. I would NEVER recommend a product that I did not fully believe in and wouldn’t use myself
If you have any questions or concerns about these Terms, please contact us using the following information:
Renee Matthews, MS, RDN, LDN, CLT
Last updated August 2019
This Policy is designed to help you understand what information we collect about you, and what choices you have about these matters.
If the content of the Policy is updated, the date of the update will be indicated at the top of this policy, and a notification will be given via email and/or via a notification when you next visit the site. Continuing to use the site after receiving this notification means you have read and agree to the new Policy.
What we collect:
When interacting with our Website and services, we may collect two types of information from you: personal and non-personal information.
Examples of personal information that you may voluntarily provide to us include name, email address, mailing address, billing address, credit card information, phone number, customer preferences, or other information required during the sign-up process. Typically, this information will be provided to us when you choose to opt-in for a free download, participate in a survey, or purchase a product from the Website. If you choose to send us emails, any personal information you disclose will also be stored on our email server.
Examples of non-personal information include IP address, type of device Website was accessed on, the city the website was accessed from, the type of browser used, the way you navigated our Website, and the content you viewed or interacted with. Non-personal information is only analyzed in an aggregate manner, and cannot be linked to any one individual. Non-personal information has no personal identifiers linked to it.
Why we collect information
Personal information may be used when sending you emails, when completing a purchase, managing access to the membership site, or in customer service relations. We use this information to send you documents, products, or services that you have selected to receive.
Non-personal information may be analyzed in-house and shared with third-party advertisers who wish to advertise on our Website. This information helps advertisers understand our market reach, and can in no way be traced back to you individually. It also helps us improve our Website and continue to create content and offers that we believe you will enjoy.
We use traffic log cookies in conjunction with Google Analytics to identify which pages are being visited on our Website. This helps us analyze data about what pages and post are most and least popular so that we can create more of the content our readers really want. We only use this information for statistical analysis purposes.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of our Website.
This Website also uses Facebook pixels and cookies to understand who has visited our site, allow us to present relevant ads to those people on Facebook at a later date, and to track who saw our Facebook ads and then visited our site afterward. This helps us understand which types of ads are connecting with people, and which ones aren’t, so we can improve our marketing efforts. We reserve the right to implement pixels from other social platforms in the future, as they become available.
When visitors leave comments on the Website, data is collected in the comments form. The visitor’s IP address and browser user agent string are also collected to help detect and block spam. Please be aware that any personal information posted in a public area of the site, such as the comment section, can be accessed freely by others, and ReneeNutrition.com is not responsible for how third parties may access or use that information.
If you leave a comment on our site you may opt-in to saving your name, email address and Website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Personal information (name, email address, IP address) provided when signing up for the newsletter or opt-in download or when making a purchase is stored by the email provider for ReneeNutrition.com
If you are outside of the European Union and have opted to receive any of our free or paid products, services, downloads, webinars, online-trainings, or live events, you will be automatically enrolled in our free email newsletter.
If you are within the European Union and have opted to receive any of our free or paid products, services, downloads, webinars, online-trainings, or live events, you will only be enrolled in our free email newsletter if you affirmatively request to be added.
If you would like to un-enroll from a newsletter you are subscribed to, all emails contain an unsubscribe link at the bottom by which you can unsubscribe yourself. If you would like your email address and personal information to be permanently deleted from the database, just send an email to Renee@ReneeNutrition.com with your request.
If you have an account and you log in to this Website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you choose to make a purchase through ReneeNutrition.com, the credit card information is stored by Stripe or PayPal, depending on which service you chose to complete your payment. If at any point you wish to cancel a paid membership you have subscribed to, you can do so directly by logging into your account and canceling your subscription. You can visit the Stripe and PayPal websites to review their Privacy Policies as well.
If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Links to other websites, products, or services
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Embedded content from other websites or services
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How we protect your data
We use reasonable technical and administrative measures to protect your personal information against theft, loss, and unauthorized access, including the use of an SSL (Secure Sockets Layer) security certificate, using a plugin to limit incorrect logins, and only working with reputable third-party companies. Although we always do our best, no system is 100% secure, and therefore, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Personal information will be stored until one of the following: 1) you request for your information to be deleted, 2) we discontinue our use of certain third-party tools that collect data, or 3) we decide that the value of the information storage no longer outweighs the costs.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive a file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you, or that we stop processing any data we have collected from you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you notice that any information we have on file is incorrect, you have the right to ask for it to be corrected as soon as possible. You also have the right to lodge a complaint with a supervisory authority at any time.
What data breach procedures we have in place
If a data breach ever occurs, we will notify you via email as soon as possible, including what information may have been compromised, how we corrected the breach, and how to protect yourself moving forward.
What third parties we receive data from
If you make a purchase through any of the programs we are affiliates for, we will receive email notification of the sale, which may include personal information about you, such as your name or email address. We keep this information private and will not share it with anyone.
California Eraser Law
This Website complies with the California Eraser Law. If you are a minor under the age of 18 and want to have any content you have posted on the site removed, please send a request to ReneeNutrition.com. Please note that although the content will be removed from this Website, it may still exist on the web if other people or companies (like archival websites and search engines) have made copies of the information for themselves.
Children under the age of 13
This Website is not designed for children under the age of 13, and anyone under the age of 13 may not create an account or provide any information on this Website. We do not intentionally collect any personal information from children under the age of 13. If you are reading this and are under the age of 13, you must not use or provide any information on this website, including signing up for information, making purchases, or leaving comments.
If we ever collect or receive information from children under the age of 13 without the consent of their parents, we will delete that information as soon as possible. If you believe that we have collected information from a child under the age of 13, please contact us at Renee@ReneeNutrition.com
Renee Matthews, MS RDN LDN CLT